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How eWAKA's On-Demand Platform Drives Employment and Business Growth.

Updated: Jul 2, 2025

It has been 2 years since Brian graduated from Campus with a diploma in ICT when he first heard of eWAKA. He would spend most of his days at a community digital center, sending out job applications to prospective employers, hoping to get a job and start earning enough money to cover his daily expenses.

 

His mother, a small business owner who sells cosmetics and hair products in Nairobi, has been supporting him. For a long time, she has been struggling to increase her earnings so that she can support Brian and still cover all her expenses. 


One day, over a cup of coffee with his friend, Brian learned about eWAKA's On-Demand platform a discovery that would change his life and that of his mother.






Brian Omwenga, eWAKA delivery rider
Brian Omwenga, eWAKA Rider

What is eWAKA On-Demand Platform


eWAKA's On-Demand platform is a cutting-edge software-as-a-service (SAAS) platform designed to connect young people with flexible delivery jobs, while enabling small businesses to tap into a dependable delivery network. 


Born from the vision of empowering marginalized communities and solving last-mile delivery challenges in Africa, eWAKA was developed to bridge the gap between digital commerce and physical delivery.


The idea took shape when the founders observed the growing demand for eCommerce in Africa but noticed that delivery options were either unreliable or too expensive for small businesses. 

eWAKA redefining employment and business growth
eWAKA On-demand Platform


Core Capabilities and Strategic Impact 


Empowering youth with meaningful work and enabling small businesses to scale, eWAKA’s On-Demand platform is redefining last-mile delivery through affordable, tech-driven solutions.


Below are three key benefits young men like Brian and small business owners like his mother are enjoying today. 


1. Access to decent employment opportunities


According to the International Labour Organization, the lack of productive and decent jobs remains the largest labour market challenge for young people in Sub-Saharan Africa. 


At 21.9 percent in 2023, the youth (not in employment, education, or training) rate in sub-Saharan Africa exceeded the global rate (at 20.4 percent).


In addition, the quality of jobs available to young people is a significant concern. In 2023, nearly three in four (71.7 percent) of young adult workers (aged 25 to 29) were in a form of work deemed “insecure,” making platforms like eWAKA vital for job creation.


Through our platform, young men and women can apply, get vetted, and onboarded in just three working days. 


They then undergo a thorough training process to ensure they are well-equipped to ride and start earning. 


Through our fleet management system, eWAKA lowers the barrier to entry by offering a weekly electric bike subscription, which allows riders to start earning immediately without needing to purchase a bike upfront.


This is a critical solution for many young people who lack the capital or credit history to afford their delivery vehicle. Each rider is equipped with a modern electric bicycle or motorcycle, specifically designed for urban delivery with low maintenance requirements and zero fuel costs.


These bikes are GPS-tracked and managed through our platform to ensure maximum uptime, safety, and reliability.


The weekly subscription model not only provides a cost-effective way to access our electric bikes but also gives riders the ability to generate consistent income and build a financial record.


Kennan, eWAKA Rider on the shujaa electric bicycle
Kennan, eWAKA Rider on the shujaa electric bicycle

2. Access to reliable and affordable delivery services for small businesses


Small businesses in Africa face significant growth challenges — according to the World Bank, logistics and delivery inefficiencies remain a key bottleneck.


eWAKA’s eWAKA On-Demand platform addresses these issues head-on. It offers an affordable and reliable delivery network that ensures packages reach customers on time, enabling businesses to expand without incurring heavy overheads. 


With eWAKA IoT-enabled electric bikes, businesses and customers enjoy full visibility of deliveries, boosting transparency and trust. 


Brian’s mother used to face constant challenges with deliveries — unreliable riders, delayed drop-offs, and the stress of coordinating transport on busy workdays.


Since joining the eWAKA platform, her experience has undergone a complete transformation.


Whether it's a rush order for hair products or a bulk delivery of cosmetics to a client across town, the platform automatically matches her orders to available riders, saving her valuable time.


This seamless delivery support allows her to focus more on growing her business and serving her customers, who now receive their orders faster, more reliably, and with greater satisfaction.


Zucchini Food Market, eWAKA Rider
eWAKA Rider on the Jasiri electric motorcycle

3. Seamless financial tracking for businesses and riders 


Managing income and expenses is crucial, particularly for young gig workers and small business owners.


The eWAKA On-Demand platform includes built-in financial tracking that monitors riders’ earnings, all generated through their weekly electric bike subscriptions.


As riders complete deliveries, the platform creates a digital record of their work and income. This data not only helps them manage their cash flow but also builds a financial profile, something many will lack.


Over time, these weekly earnings enable riders to save toward the deposit required for our buy-now, pay-later (rent-to-own) program, ultimately making bike ownership more achievable.


For instance, in just a few months of steady deliveries using a weekly eWAKA bike subscription, Brian was able to set aside enough to meet the initial deposit and join the rent-to-own program, putting him on the path to full ownership of a Shujaa 2.0 electric bike.


Small businesses also benefit significantly from the financial tracking features. By utilizing the platform’s delivery services, they gain real-time insights into their spending on deliveries, the frequency of order fulfillment, and the impact of those deliveries on customer satisfaction and repeat purchases.


Through the platform, Brian's mother identifies which products are moving fastest, optimizes restocking schedules, and manages delivery costs more efficiently.


She can make more informed business decisions, enhance cash flow planning, and establish a financial profile that supports access to credit or future growth capital.



Why Tech-Enabled Delivery Solutions Matter


Success in the gig economy begins with access to the right tools, reliable transportation, and genuine opportunities.


With modern electric bicycles and motorcycles, our platform connects them to consistent delivery jobs, giving them the freedom to skip the fuel costs and delays and get straight to earning.


For small business owners, dependable delivery is no longer a luxury — it’s a necessity. eWAKA provides an affordable, tech-enabled network that ensures products reach customers on time, every time. No more delays, no more guesswork — just smooth, professional service that helps your business grow.


Ready to ride, earn, or deliver better? Join us today.


Book a free consultation: www.ewaka.tech/join-us

📞 Call or WhatsApp: +254 769 344 352



 
 
 

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